Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you (“you” or “your”) and Spurora LLC (“Spurora”, “we”, “us”, or “our”), a Virginia limited liability company.

By accessing or using the Spurora website at spurora.com or the Spurora Insights application, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

Spurora Insights is a subscription-based software application that allows marketing agencies and professionals to input campaign data, generate AI-powered executive summaries, and create professional client-facing marketing reports.

Spurora also operates a digital marketing agency. These Terms govern your use of the Spurora Insights software platform. Agency services are governed by separate written agreements between Spurora and the client receiving those services.

You must register for an account to use Spurora Insights. When you register, you agree to:

• Provide accurate, current, and complete information.
• Be at least 18 years of age.
• Maintain the security of your account credentials and keep them confidential.
• Notify us immediately of any unauthorized access to or use of your account.

One person or legal entity is permitted per account, except when using the team features included within your subscription tier.

Spurora Insights is offered under three subscription tiers (Lite, Standard, and Pro) with monthly and yearly billing options.

New users receive a 14-day free trial. A valid payment method is required to start the trial. If the subscription is not canceled before the trial ends, the payment method on file will be charged automatically for the first billing period.

Subscription fees are billed in advance on a recurring basis, either monthly or yearly depending on the plan selected. Prices are subject to change with at least 30 days advance notice to existing subscribers.

All subscription fees are non-refundable. This includes, without limitation:

• Partial months or years of service.
• Unused features or capacity within a billing period.
• Accounts canceled before the end of a billing period.

You may cancel your subscription at any time through your billing settings or by contacting support@spurora.com. Cancellation takes effect at the end of the current billing period, and you will retain access to the service until that date.

You agree not to:

• Use the service for any illegal purpose.
• Upload malicious code or otherwise attempt to compromise the security of the service.
• Access or attempt to access the accounts or data of other users.
• Resell, sublicense, or redistribute access to the service without our written authorization.
• Use the service to generate misleading or fraudulent reports.
• Exceed the usage limits of your subscription tier through automated means.
• Interfere with the proper functioning of the service or with the experience of other users.

You retain all ownership rights to the data you input into Spurora Insights, including your campaign data, client information, and agency branding.

By using the service, you grant Spurora a limited, worldwide, non-exclusive, royalty-free license to process, store, and display your data solely for the purpose of providing the service to you.

You are responsible for ensuring you have the right to input any data you provide, including client information and campaign metrics. When you delete your account, your data will be deleted in accordance with our Privacy Policy.

Spurora Insights uses artificial intelligence to generate executive summaries and report narratives based on the campaign data you provide.

AI-generated content is provided as a drafting aid and is not professional marketing advice. You are solely responsible for reviewing, editing, and approving all AI-generated content before sharing it with your clients or publishing it.

Spurora does not guarantee the accuracy, completeness, or suitability of AI-generated content. You should not rely on AI-generated summaries without independent verification of the underlying data and conclusions.

The Spurora name, logo, and all associated branding are the property of Spurora LLC. The software, design, code, and documentation of Spurora Insights are the property of Spurora LLC and are protected by intellectual property laws.

You may not copy, modify, distribute, or reverse-engineer any part of the service. Reports generated by you through the service are your property, subject to the terms of the User Content and Data section above.

Certain subscription tiers include white-label functionality that allows you to customize reports with your own branding. Users on tiers without white-label functionality will have Spurora branding included on their reports.

You may not remove Spurora branding from reports unless your subscription tier includes white-label functionality.

Spurora Insights integrates with the following third-party services to deliver the product:

• Stripe, for payment processing.
• Anthropic, for AI-powered content generation.
• Resend, for email delivery.
• Supabase, for data storage and authentication.
• Vercel, for application hosting.

You acknowledge that your use of these third-party services is subject to the respective terms and privacy policies of those providers. Spurora is not responsible for the availability, accuracy, or practices of third-party services.

We strive to maintain high availability of the service but do not guarantee uninterrupted or error-free operation. We may modify, update, or discontinue features of the service at any time.

We will provide reasonable notice of material changes that significantly affect the user experience. Scheduled maintenance windows will be communicated in advance when possible.

To the maximum extent permitted by law, Spurora LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of our services.

Our total liability for any claim arising from these Terms or from your use of the service shall not exceed the total amount you paid to Spurora in the twelve months preceding the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

You agree to indemnify and hold harmless Spurora LLC, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the service.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Any content or data you submit through the service.
• Reports generated and shared by you using the service.

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms or from your use of the service shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered in Virginia.

You waive the right to participate in class action lawsuits or class-wide arbitration.

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, fail to pay subscription fees, or for any other reason at our discretion with notice.

Upon termination, your right to access the service ceases immediately. Sections relating to intellectual property, limitation of liability, indemnification, and dispute resolution survive termination of these Terms.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Spurora LLC regarding your use of the service. They supersede all prior agreements and understandings.

For questions about these Terms, contact us at contact@spurora.com.

Spurora LLC, Virginia, United States.